Home Safety

We are required by law to carry out maintenance checks and various works at regular intervals to maintain the safety and condition of your home. Property Compliance includes (but is not restricted to) the following types of works:

Servicing of gas appliances

All gas heating systems and appliances owned by us are checked and serviced every year. Auxesia Homes will arrange to have gas appliances serviced at least once every 12 months. It is very important that gas appliances are serviced regularly. If a boiler is not checked regularly you are in danger that it could be faulty and as a result could potentially kill you and your family. You must therefore allow us access to complete this important safety check when required.

Annual testing of smoke alarms and heat detectors

These are carried out as part of the gas servicing visit or on a separate visit if there is no gas system in a property.

Six monthly servicing of fire alarm and emergency lighting systems

Installed in schemes and buildings where we have shared hallways.

Five yearly check of mains electrical systems in all properties.

An Electrical Safety Certificate is issued by a certified electrician to attest that all electrical circuits and appliances in a property are in working order and safe to use.

Landlord's Gas Safety Record

A qualified gas engineer will contact you when the service is due and arrange a convenient appointment to carry out the service. If you are not in when the contractor calls, they will leave a card stating a date and time for a further appointment.

Please contact the contractor immediately if you cannot keep this second appointment. Whilst carrying out this work they will complete an electronic form called a Landlord Gas Safety Record (LGSR). A copy of this form will be sent to you in the post within 28 days to provide reassurance that your fire and boiler are safe to use. Another copy is sent to Auxesia Homes for our records.

You may receive a telephone call from Auxesia Homes in the month following your gas service to ask if you were satisfied with the service provided. We will investigate any areas you are not happy with and put things right.

Please help us to keep you and your family safe. If you fail to allow Auxesia Homes access on 3 occasions to complete the service then Auxesia Homes will take legal action to gain entry to your home to carry out these essential works. If this happens you will be charged for the cost of forcing entry and legal costs. We may also charge the gas engineer’s call out costs for any appointments you have missed. Please make sure you are at home at the appointed time to have your gas service carried out.